Privacy Policy

Last updated on 25th June, 2025

1. Introduction

At Paula John Wears, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when accessing or using our website and related services.

By using our website, you consent to the collection and use of information in accordance with this Privacy Policy. Please also review our Terms and Conditions and Cookie Policy which form part of your agreement with us.

2. Information We Collect

• Name, email address, phone number, and shipping/billing address
• Login credentials (if applicable)
• Order history and product preferences
• Payment information (processed via secure third-party gateways)
• Browser data, device type, and IP address
• Site interaction data (via cookies or similar technologies)

3. How We Use Your Information

• To process and fulfill orders
• To communicate with you regarding purchases, customer support, or service updates
• To send newsletters, promotional content, or offers (only if you have opted in)
• To analyze and improve user experience on our website
• To prevent fraudulent activities and ensure website security

4. Email and Marketing Communications

We do not send unsolicited marketing emails. You will only receive emails from us if:

• They are directly related to a purchase, inquiry, or customer service request
• You have subscribed to our mailing list (with the option to unsubscribe at any time)

5. Cookies

We use cookies to provide a smoother browsing experience, analyze site traffic, and store your preferences. For more details, please refer to our Cookie Policy.

6. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. All payment-related data is processed via trusted and secure third-party platforms.

7. Sharing with Third Parties

We do not sell or rent your personal data. We may share your information with trusted partners or service providers (e.g., delivery services, payment processors) solely to complete transactions or enhance our service offerings.

8. Your Rights

Depending on your region, you may have the right to:

• Access and review the data we hold about you
• Request corrections or deletions of your data
• Withdraw consent or restrict processing of your data
• Lodge complaints with a relevant data protection authority

To exercise these rights, please contact us at: [insert email address]

9. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Last updated” date. Continued use of our website after such updates constitutes your acceptance of the revised policy.

10. Contact Information

Email: info@paulajohnwears.com

Address: Nulife Multimedia, Blackthorn House B3 1RL